According to Deutch, Coleman & Saunders (2016): Conflict is normal in human relationships and a motor of change. And it is also a conclusion our partners have been realizing in each country context during this project.
If conflict is not well managed, often produces destructive outcomes, linked to violence. The result will be determined by the way we manage it and here is where communication, negotiation or mediation bring value to the table.
Sometimes the parties to a dispute are unable to negotiate an agreement between themselves and the negotiation becomes deadlocked. When the solution is not defined, other options can include, among others, mediation, arbitration, and the courts.
In this case, today we share this picture that summarizes the types of results that a negotiation can bring: once each party identifies positions, interests and priorities, then we can clarify the negotiation zone with the best alternative to a negotiated agreement. Here is important to take in account what is a point of resistance and aspiration in negotiation, as well as their importance in developing a negotiation strategy.
We propose to focus in a win-win agreement!
Comment below if you have gotten any of there results of if you want to learn how to achieve them!
Soon we will share more information in our online course.
This article has been developed within ‘Ready to Mediate? Direction: Youth!’ project, organised within the scope of Erasmus+ programme and co-financed by the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.